Book YouCanBookMe Sessions from WhatsApp
This recipe turns a booking request in chat into a YouCanBookMe booking, with real free times offered in the conversation. Part of connecting YouCanBookMe to WhatsApp and AI chat.
What happens today
A parent asks on WhatsApp whether there is a trial lesson this week. The person replying sends the booking page link. Some parents book, some ask which page is the right one, and some have questions about the lesson first and never get to the form. Each one who drops off was ready to book a few minutes earlier.
The flow that works
- AeroChat answers the client’s question first.
- It matches the request to one of your YouCanBookMe booking pages.
- It checks that page for free times and offers three in the client’s time zone.
- It asks for their name, email and your booking form questions, and books the time they pick.
- It confirms the date, time and any meeting details in the chat.
The recipe
Copy this into AeroChat
When someone asks to book a lesson, a session or a consultation, answer their question first from our knowledge base. Then follow these steps.
- Match the request to a YouCanBookMe booking page. Use the Trial Lesson page for new students and the Regular Lesson page for current students (example booking pages).
- Ask which days suit them and confirm their time zone.
- Check that booking page for free times in the next 7 days (example) and offer the three closest to what they asked for.
- When they pick a time, ask: “Can I take your name and email for the booking?”
- Ask the questions on our booking form, such as the student’s level and subject (example questions).
- Book that time in YouCanBookMe with their name, email and answers.
- Confirm the date, time and any meeting details. Tell them they will get a confirmation email from us.
Only offer times YouCanBookMe shows as free. Do not ask for their email more than once. Reply in the customer’s language.
Change the booking pages and form questions to the ones in your YouCanBookMe account before you paste it.
What to connect
- YouCanBookMe. The account owner generates an API key under Account Password & Security, in the Authentication and API section, and copies it with the account ID. Paste both in when AeroChat asks.
- Your knowledge base. Upload your lesson or service details to AeroChat so it can answer before it books.
After you paste the recipe, AeroChat builds the workflow as a draft and shows a checklist: connect YouCanBookMe, add your knowledge base if the recipe uses one, then switch it on. If it built the connection from YouCanBookMe’s public documentation, the checklist asks you to check it once against the current docs.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
What you still decide
- Which booking pages AeroChat offers, and for which requests.
- How far ahead it looks for free times.
- Which booking form questions it asks in the chat.
The result to expect
Clients who ask for a session leave the chat with a booking in YouCanBookMe, with your form answers attached. Nobody has to explain which page to use, and your availability rules still apply.
Measure it with your own numbers: bookings made from chat, and the share of booking requests that end in a booking, for a month before and after.
Next: check, change or cancel a booking in chat.
Works on every chat channel
This workflow runs the same way on WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, the chat on your website and email, with the same YouCanBookMe connection behind it. See what each channel does on the YouCanBookMe integration page.
Book your first session from chat
Paste the recipe, add your YouCanBookMe API key, and ask your own chat for a session tomorrow.