Connect YouCanBookMe to WhatsApp, Instagram, TikTok and AI Chat
Clients message you on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat or email to book a session, but your bookings live in YouCanBookMe. AeroChat answers those conversations and works with YouCanBookMe as it goes: it checks the free times on the right booking page, books the session, and finds, changes or cancels a booking when someone asks. It connects through YouCanBookMe’s public API. You describe the workflow in your own words, and AeroChat builds it.
What you can do with YouCanBookMe and AeroChat
- Book YouCanBookMe sessions from chat. AeroChat picks the right booking page, checks its free times and books the one the client chooses.
- Check, change or cancel a booking in chat. AeroChat finds the client’s booking, tells them the date and time, and moves or cancels it when they ask.
- Pick the right booking page. AeroChat reads your YouCanBookMe booking pages and their appointment types, such as a 30-minute trial lesson or a 60-minute coaching session (examples), and matches the request to one.
- Answer “when is my session?”. AeroChat looks up the booking and replies with the date, time and any meeting details.
- Fill in your booking form from the chat. AeroChat asks the questions on your booking form, such as the client’s level or goal (examples), and saves the answers with the booking.
Works on every chat channel
Your clients message you wherever they already are. The same YouCanBookMe connection and the same workflows run on every channel AeroChat supports, and YouCanBookMe stays the record whichever one they use.
| Channel | What your clients can do |
|---|---|
| Message your WhatsApp Business number to find a free time, book a session, or check, change or cancel the one they have. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| TikTok | Send the same requests by TikTok direct message or TikTok Shop buyer chat. Both arrive in the same TikTok inbox. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your website, without leaving the page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
AeroChat connects through YouCanBookMe’s public API. It reads your booking pages, the free times on each one and your bookings. It creates bookings, changes their time and cancels them. Each workflow uses only what its recipe asks for.
To connect, the account owner opens Account Password & Security in YouCanBookMe settings, generates an API key in the Authentication and API section, and copies it with the account ID shown above it. YouCanBookMe lists API access on its Team plan, and admins and contributors ask the account owner for the key. Paste the key and account ID into the AeroChat dashboard when AeroChat asks.
You describe the workflow in your own words. AeroChat builds it as a draft, works out which YouCanBookMe calls it needs, and asks you to connect. Keys and credentials are entered in the AeroChat dashboard and never pass through the conversation.
Workflows to copy
Copy this into AeroChat
When someone asks to book a session, find out what they want and match it to one of our YouCanBookMe booking pages. Check that page for free times in the next 7 days (example) and offer the three closest to what they asked for, in their time zone. When they pick one, ask for their name and email and the questions on our booking form, and book that time in YouCanBookMe. Confirm the date, time and any meeting details.
Copy this into AeroChat
When someone asks about their session, ask for the email they booked with. Find their upcoming booking in YouCanBookMe and reply with the date and time. If they want a new time, offer three free times on the same booking page and move the booking to the one they pick. If they want to cancel, cancel the booking and offer to book another time. Never share another person’s booking details.
Who uses it
Any business that takes bookings through YouCanBookMe can use it. Tutors, tuition centres, coaches, consultants and universities use it for sessions requested in chat. These recipes cover the same work:
- Tuition centres, for trial classes and lesson bookings.
- Trial class booking
- Make-up class requests
What stays in YouCanBookMe
YouCanBookMe stays your record. Booking pages, connected calendars, availability rules, booking forms, payments and notifications live there, and your team still runs the sessions.
AeroChat handles the conversation. It checks free times, books, changes and cancels as your recipe asks and leaves the rest to YouCanBookMe and your team.
Questions
Does AeroChat work with YouCanBookMe?
Yes. AeroChat connects through YouCanBookMe’s public API with an API key the account owner generates in YouCanBookMe.
Can clients book a YouCanBookMe session on WhatsApp?
Yes. AeroChat checks the free times on the right booking page, offers a few in the chat and books the one the client picks.
Do I need a developer?
No. You describe the workflow in your own words, generate an API key in YouCanBookMe and paste it in, and switch it on. AeroChat builds the YouCanBookMe connection from your description and shows a checklist of what is left to do.
Which plan do I need?
Workflows via Skills are on every plan. Choose by message volume: Starter covers 500 AI responses a month and 3 seats, Growth covers 2,000 responses and 10 seats and adds payment links and broadcasts, and Advanced covers 5,000 responses and 25 seats.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Connect YouCanBookMe and try it
Paste the first recipe, add your YouCanBookMe API key, and ask your own chat for a session next week.