Connect GetResponse to WhatsApp, Instagram, TikTok and AI Chat
Customers and subscribers message you on WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat or email, but your marketing list lives in GetResponse. AeroChat answers those conversations and works with GetResponse as it goes. It checks whether someone is on your lists and what they signed up for, and it adds or updates them with their consent, records their interests and removes them when they ask. It connects through GetResponse’s public API. You describe the workflow in your own words, and AeroChat builds it.
What you can do with GetResponse and AeroChat
- Add chat contacts to your list with consent. When someone agrees in chat to hear from you, AeroChat adds or updates them in GetResponse with a record of how and when they agreed. Nobody is added without a yes.
- Answer subscription questions and unsubscribe on request. AeroChat checks the subscriber in GetResponse, tells them what they are signed up for, and unsubscribes them or narrows what they get when they ask.
- Recognise returning contacts. AeroChat looks up the contact by email and uses what GetResponse already knows, such as the lists they are on, their tags and their custom fields.
- Tag contacts by interest. When someone asks about a product, course or service, AeroChat adds the matching tag, which can start an automation you built in GetResponse.
- Put people on the right list. When someone wants one kind of email, such as event news (example), AeroChat adds them to that list only, after they agree.
Works on every chat channel
Your subscribers and customers message you wherever they already are. The same GetResponse connection and the same workflows run on every channel AeroChat supports, and GetResponse stays the record whichever one they use.
| Channel | What your subscribers and customers can do |
|---|---|
| Message your WhatsApp Business number to join your list, ask whether they are subscribed, change what they hear about or stop your emails. Voice notes are transcribed, so a spoken request works too. | |
| Send the same requests by direct message. A comment on your post can get an automatic reply that moves the conversation to a DM. | |
| Facebook Messenger | Send the same requests to your Facebook Page. Comments on your Page posts can get an automatic reply too. |
| TikTok | Send the same requests by TikTok direct message or TikTok Shop buyer chat. Both arrive in the same TikTok inbox. |
| Telegram | Send the same requests to your business on Telegram. |
| Web chat | Do the same from the chat on your website, without leaving the page. |
| Write to your Gmail or Office 365 address and get the same answer the chat gives. |
How the connection works
AeroChat connects through GetResponse’s public API. It reads and writes contacts, the lists they are on (the API calls lists campaigns), tags and custom field values, and it removes a contact from a list when they ask. Each workflow uses only what its recipe asks for. AeroChat adds someone to a marketing list only after they agree in the conversation.
To connect, the account owner opens Tools, Integrations and API, API in GetResponse, generates an API key and copies it. GetResponse’s API documentation explains the key, including that a key unused for 90 days expires. Paste the key into the AeroChat dashboard when AeroChat asks.
You describe the workflow in your own words. AeroChat builds it as a draft, works out which GetResponse calls it needs, and asks you to connect. Keys and credentials are entered in the AeroChat dashboard and never pass through the conversation.
Workflows to copy
Copy this into AeroChat
When someone in chat says they want to hear about offers or new courses, ask for their email and confirm they agree to receive marketing emails from us. Only if they say yes, add or update their contact on our Newsletter list (example) in GetResponse with their name and email, and add the tag source_chat. If they say no, carry on helping and subscribe nothing.
Copy this into AeroChat
When someone asks about a product, course or service, find their contact in GetResponse by email. Add a tag for that interest, such as interest_workshops (example). Set the custom field last_chat_enquiry to a one-line summary of what they asked (example). Do not add them to any list or change their lists. Reply in the customer’s language.
Who uses it
Any business that runs its email marketing in GetResponse can use it, from online stores to course sellers, webinar hosts and service businesses that follow up enquiries by email.
For more chat workflows, see the WhatsApp workflows library and every system AeroChat connects to on the integrations page.
What stays in GetResponse
GetResponse stays your record. Your contacts, lists, tags, custom fields, automations, newsletters and reporting live there, and your team still builds the automations and sends the newsletters.
AeroChat handles the conversation. It reads and updates the subscriber records your recipe asks for and leaves the rest to GetResponse and your team.
Questions
Does AeroChat work with GetResponse?
Yes. AeroChat connects through GetResponse’s public API with an API key you generate in GetResponse.
Can WhatsApp contacts join my GetResponse list?
Yes, when they agree in the chat. AeroChat asks first, and only adds them to your list in GetResponse after a clear yes. If they say no, it carries on helping and adds nothing.
Do I need a developer?
No. You describe the workflow in your own words, generate an API key in GetResponse and paste it in, and switch it on. AeroChat builds the GetResponse connection from your description and shows a checklist of what is left to do.
Which plan do I need?
Workflows via Skills are on every plan. Choose by message volume: Starter covers 500 AI responses a month and 3 seats, Growth covers 2,000 responses and 10 seats and adds payment links and broadcasts, and Advanced covers 5,000 responses and 25 seats.
Using a different system? If it has a public API, it connects to AeroChat the same way: describe what you want, paste in its key, and it runs.
Can’t find your tool? Message us in the chat on this page and we’ll tell you how it connects.
Connect GetResponse and try it
Paste the first recipe, add your GetResponse API key, and join your own list from the chat.