Turn Conversations into Custom Workflows

The workflows that used to need a developer now take one conversation. Describe it, review it, activate it — all without touching code.

Works with Claude, ChatGPT, Cursor and all your favorite business tools.

Skills and MCP, in plain English

Two words you'll see a lot here — here's what they actually mean for your store.

1. You describe it

Tell your AI assistant the job in a sentence — "handle returns for me."

2. MCP connects it

A secure link lets your assistant read your store and write the skill for you.

3. The skill runs itself

Your AI handles that job automatically — 24/7, across every channel.

A Skill

A task you've taught your AI to handle end to end — like returns, order status, or bookings. Like an instruction sheet for a new hire.

MCP

A one-time, two-minute connection between your AI assistant and AeroChat. Think of it as a staff pass to your store.

You connect once, describe what you want, and your AI assistant builds it — no code, no developer.

From a sentence to
a working skill

Connected over a secure link — access to only the tools it needs.

What you can build

Your policies are your own. Describe them, and the skill follows your rules — not a generic template.

Returns and refunds

Check the order, return window and condition against your policy.

Order status and cancellations

Answer "where's my order?" and handle cancellations from live data.

Discount codes

Issue or check codes right inside the chat, by your rules.

Cash on delivery

Set up COD flows and confirmations that match how you operate.

Spot recurring issues

Ask your assistant what customers keep getting stuck on.

…or your own idea

If you can explain it to a new hire, your assistant can build it.

Your next automation is one conversation away

What customer service workflow would you like to build?

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Want to go deeper? Explore our complete tool catalog, MCP setup guides, and code examples in the developer docs.

See documentation →

There's the hard way, and there's the AeroChat way.

The usual way
1Map out the flow and rules for every use case
2Figure out how to connect each channel and system you run on
3Set up the infrastructure to run it, and keep it running
4Secure it, and manage where your access keys live and who can reach them
5Do it all again for the next workflow — and every time a rule changes
The AeroChat way
1Connect your AI assistant to AeroChat
2Describe the workflow you want
3Approve it, and AeroChat runs it

Fast, Secure and Realiable

It’s more than a chatbot; it’s a whole infrastructure.

Secure by design

Resists attacks and break-in attempts, and only ever does what you've allowed.

Your data stays yours

Encrypted end to end — never leaked, never shared, never seen by anyone else.

Works with your tools

Plugs into WhatsApp, Instagram, email, your website and the systems you already run — no rebuilding.

Always on

Handles every customer reliably — from peak-sale weekends to a quiet Tuesday.

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