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How to connect to Telegram

How to connect to Telegram

Step 1: Start a Conversation with BotFather
  • Open @BotFather in Telegram and click /start.

  • To create a new bot, send /newbot.

  • To connect an existing bot, send /mybots and select your bot.

Step 2: Set Up Your Bot
  • Follow the instructions to set up your bot's name and username. The username must end with "_bot" and be unique. (e.g. companyname_bot)

  • Once set up, you'll receive a bot API token. Copy this token.

Step 3: Connect to AeroChat
  • Paste the bot API token into AeroChat.

  • Now your bot is successfully connected to AeroChat, and you are good to go!

Ready to scale customer support — without the chaos?

Unify all your customer messages in one place.
No prompt setup. No flow-building. Just faster replies, happier customers, and more conversions.

Ready to scale customer support — without the chaos?

Unify all your customer messages in one place.
No prompt setup. No flow-building. Just faster replies, happier customers, and more conversions.

AeroChat is an omnichannel customer communication platform that unifies chat, email, and ticketing — helping businesses respond faster, support smarter, and convert more — without the chaos.

© 2025 AeroChat. All rights reserved.

AeroChat is an omnichannel customer communication platform that unifies chat, email, and ticketing — helping businesses respond faster, support smarter, and convert more — without the chaos.

© 2025 AeroChat. All rights reserved.