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AeroChat

Privacy Policy

Welcome to AeroChat! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

1.1 Personal Information
When you engage with AeroChat, we may collect various types of personal information including, but not limited to, your name, email address, phone number, company name, and payment details. This information is essential for setting up your account, processing transactions, and maintaining communication with you regarding our services.

1.2 Usage Information
We gather data related to your interactions with our website and services. This includes details like your IP address, browser type, device information, pages visited, and time spent on our platform. This data helps us understand user behavior, improve our services, and customize your experience.

1.3 Cookies and Similar Technologies
To enhance your experience on our website, we use cookies and other tracking technologies. These tools allow us to remember your preferences, personalize content, and analyze site usage. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Service Delivery and Improvement
The information we collect is primarily used to provide, maintain, and enhance AeroChat services. This includes managing your account, processing payments, and utilizing analytics to refine our product offerings.

2.2 Communication
We may use your personal information to send you updates, newsletters, promotional materials, and other relevant communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

2.3 Compliance and Protection
Your information may be disclosed to comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of AeroChat, our users, and others.

3. Sharing Your Information

3.1 With Third-Party Service Providers
To facilitate our services, we may share your information with third-party providers, such as payment processors, data analytics firms, and web hosting services. These providers are required to protect your information and are authorized to use it only as necessary to perform services on our behalf.

3.2 In the Event of Business Transactions
In the context of mergers, acquisitions, or any form of sale of all or part of our assets, your personal information may be transferred to the new entity. We will notify you of any significant changes and offer you choices regarding your information.

3.3 Legal Obligations
We may disclose your information if legally required, such as in response to a court order or legal process, or to protect our legal rights and ensure the safety of our users and the public.

4. Data Security

We prioritize the security of your personal information and employ a range of security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data in accordance with applicable regulations.

6. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. You can manage your account settings directly through the AeroChat platform or reach out to our support team for assistance. Additionally, you have the right to withdraw your consent to the processing of your data, subject to legal and contractual obligations.

7. International Data Transfers

AeroChat operates globally, and your information may be transferred to, stored, or processed in countries other than your own. We take necessary measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, including the Personal Data Protection Act (PDPA) in Singapore.

8. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services, or for legal and regulatory reasons. We will notify you of any significant changes by updating the “Effective Date” and posting the revised policy on our website.