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Best Shopify Chatbots for Small Stores (Under $50/Month) — 2026

Nov 28, 2025

best shopify chatbots small stores

Small Shopify stores need instant replies, fewer abandoned carts, and simple support automation but without spending £200+ a month. That’s why budget-friendly Shopify chatbots under $50/month have become essential. They help answer customer questions, speed up buying decisions, and reduce manual work.

Below are the best Shopify chatbots for small stores in 2026, all priced under $50/month.
If you want a full comparison, check our guide on best Shopify chatbot apps.

7 Best Shopify Chatbots Under $50

1. AeroChat — Best AI Chatbot for Shopify Stores Under $50

AeroChat.ai delivers fast, accurate, automated replies to common questions like delivery, returns, sizing, and order tracking — all powered by AI trained on your store’s pages.

Key Features

  • AI replies based on product pages, FAQs, policies

  • Handles size, fabric, delivery, and order queries

  • Cart recovery prompts

  • Works across chat, WhatsApp, and Messenger

  • No-code Shopify setup

Pricing (USD)

Starts at $36/month.

Why It’s the Best Sub-$50 Chatbot

  • Affordable for small stores

  • Replaces repetitive customer service

  • AI delivers instant, accurate answers

  • Boosts conversions with zero extra staff

AeroChat.ai is the strongest budget AI chatbot for Shopify brands needing smart automation.

2. Tidio — Best Budget Chatbot With Ready-Made Flows

Tidio offers live chat plus automation workflows tailored for small stores wanting simple but powerful automation.

Key Features

  • Pre-built chatbot flows

  • AI chatbot (Lyro)

  • Messenger + live chat

  • Cart recovery

  • Customisable widget

Pricing (USD)

Free plan available
Paid plans from $19/month

Why It Works for Small Stores

Great value for automation, simple setup, and works well for handling common FAQs.

3. Chatra — Best for Simple, Human-Like Chatbot Scripts

Chatra is a beginner-friendly chatbot offering lightweight automation and clean chat tools.

Key Features

  • Chatbot scripts

  • Real-time visitor monitoring

  • Group chat

  • Offline email capture

  • Easy customisation

Pricing (USD)

From $21/month

Why Small Shops Like It

Perfect if you need automation without complex AI or heavy workflows.

4. Tawk.to Chatbot — Best Free Shopify Chatbot Option

Tawk.to is completely free. The chatbot add-on is optional and still stays below the $50/month range.

Key Features

  • Free live chat

  • Optional chatbot replies

  • Unlimited agents

  • Mobile app

  • Basic automation

Pricing (USD)

Free
Optional chatbot add-on: $19–$29/month

Why It Works for Small Stores

No cost and solid basic automation — ideal for new Shopify sellers.

5. Crisp — Best Multi-Channel Support Chatbot Under $50

Crisp brings live chat, email, Instagram, and WhatsApp into one dashboard with simple chatbot automation.

Key Features

  • Multi-channel inbox

  • Chatbot flows

  • Knowledge base

  • Contact timeline

  • Team inbox

Pricing (USD)

Pro plan at $25/month

Why It’s a Strong Option

Affordable, feature-rich, and perfect for stores handling messages across multiple platforms.

6. Relish AI — Best FAQ + Product Recommendation Chatbot

Relish AI is built for Shopify and focuses on product guidance and smart FAQ automation.

Key Features

  • FAQ assistant

  • Smart product recommendations

  • Order lookup

  • Upsell messages

  • Clean Shopify integration

Pricing (USD)

From $29/month

Why It Helps Small Stores

Relish AI reduces repetitive support and improves product discovery.

7. Maisie AI — Best Conversion-Focused Chatbot Under $50

Maisie AI is designed to increase conversions with guided shopping experiences and automated prompts.

Key Features

  • Product finder

  • Cart recovery nudges

  • FAQ bot

  • Sales analytics

  • AB testing

Pricing (USD)

Starts at $29/month

Why It’s a Good Fit

Maisie is great for stores wanting a sales-focused chatbot without high costs.

Comparison Table of Shopify Chatbots Under $50/Month (2026)

Chatbot

Price (USD)

Best For

Key Strength

AeroChat.ai

$36/month

AI replies

Strongest automation

Tidio

$19/month

Hybrid chat

Ready-made flows

Chatra

$21/month

Basic automation

Easy setup

Tawk.to

$19–$29/month

New stores

Lowest-cost chatbot

Crisp

$25/month

Multi-channel

Combined inbox

Relish AI

$29/month

FAQ + product help

Smart FAQ bot

Maisie AI

$29/month

Sales

Guided shopping

Which Shopify Chatbot Is Best for Small Stores?

  • Best overall AI chatbot under $50: AeroChat.ai

  • Best free option: Tawk.to

  • Best for pre-built flows: Tidio

  • Best for multi-channel messaging: Crisp

  • Best for product questions: Relish AI


Ready to scale customer support — without the chaos?

Unify all your customer messages in one place.
No prompt setup. No flow-building. Just faster replies, happier customers, and more conversions.

Ready to scale customer support — without the chaos?

Unify all your customer messages in one place.
No prompt setup. No flow-building. Just faster replies, happier customers, and more conversions.

AeroChat is an omnichannel customer communication platform that unifies chat, email, and ticketing — helping businesses respond faster, support smarter, and convert more — without the chaos.

© 2025 AeroChat. All rights reserved.

AeroChat is an omnichannel customer communication platform that unifies chat, email, and ticketing — helping businesses respond faster, support smarter, and convert more — without the chaos.

© 2025 AeroChat. All rights reserved.