Everything You Need To
Resolve Chats
AeroChat unifies AI chat, live chat, and ticketing into one workspace — handling 87%+ of conversations automatically while your team focuses on what matters.
THE DIFFERENCE
Intention-Aware AI that actually understands your customers.
Most chatbots match keywords. AeroChat understands what your customer actually wants — and delivers a precise, relevant answer that feels human.
Every feature, at a glance.
Here's everything AeroChat does, end to end.
Multilingual chat
Reply in your customer's language automatically.
Custom instructions
Define how AeroChat speaks and behaves.
Chat widget customization
Match the chat widget to your brand.
Shopify integration
Native integration with your Shopify store.
Order status tracking
Customers get live order updates in chat.
Shopify auto-sync
Products and orders synced in real time.
WordPress integration
One-click setup on your WordPress site.
Web chat
Embed live + AI chat on any web page.
Full two-way WhatsApp support.
Messenger & Telegram
Reply to messages from both platforms.
Instagram DMs & comments
Manage Instagram engagement from one inbox.
Facebook comments
Auto-reply to comments on your posts.
Email channel
Treat email like chat — fast and unified.
Multiple accounts per channel
Run multiple WhatsApp/IG accounts at once.
Knowledge base training
Train AeroChat from URLs, docs, and FAQs.
Custom fallback responses
Set the response when AI isn't confident.
Voice message handling
Transcribe and respond to voice notes.
Rich media in responses
Send images, videos, and product cards.
Human handover on alert
Escalate to humans the moment it matters.
Contact management
Collect, segment, and organize customers.
Conversation tagging
Organize chats with custom tags.
Export contacts & leads
Download as CSV/Excel anytime.
Auto agent assignment
Smart routing to the right agent every time.
Agent transfer
Hand off chats between team members.
Usage stats & metrics
Track resolution rate, response time, and more.
AI-powered chat insights
Surface trends, bottlenecks, and gaps.
GDPR/PDPA compliance
Enterprise-grade encryption and data handling.
WhatsApp broadcast
Send marketing campaigns at scale.
Self-learning AI
Improves from every conversation.
Agent auto-translation
Agents reply in any language, customers see theirs.
Conversion tracking
See which chats turn into sales.
API access
Build custom workflows on top of AeroChat.
See the AI work on your business
Connect, train, and deploy in under 15 minutes.
7-day free trial — no credit card required.
Smarter by architecture.
Most chat tools bolt AI onto old workflows. AeroChat was built intelligent from the ground up — so it understands, learns, and resolves on its own.
| AeroChat | Traditional platforms | Generic AI chatbots | |
|---|---|---|---|
| Unified inbox | Split by channel | Chat only | |
| Intent-aware AI | Rule-based | Needs prompts | |
| Self-learning engine | Manual tuning | ||
| 24/7 smart automation | Workflow-based | Limited depth | |
| No prompt setup |
Ready to Put Your Support on Autopilot?
Join businesses resolving customer inquiries automatically with AeroChat.
7-day free trial — no credit card required.